RevQR · Aurion Stack

Refunds & cancellations

Effective 18 September 2026

Digital subscriptions

For your first paid subscription, request a full refund within 7 calendar days of payment if the service does not meet your needs. Contact support from the account email with the order/payment reference. Duplicate charges and paid-but-not-activated purchases will be investigated promptly. After the initial window, routine change-of-mind refunds are not offered; deficient service and statutory rights are assessed separately. Renewals do not automatically receive a new first-purchase trial window.

Physical stands

Cancel before custom production begins for a full refund. Once production has started, personalised stands are not ordinarily refundable for change of mind. If your stand is damaged, defective, incorrect or not delivered as agreed, contact support promptly—preferably within 7 days of delivery—with the order reference and photos where available. We will arrange an appropriate replacement or refund and return instructions; a reporting window does not remove statutory rights.

Processing

We aim to review requests within 3 business days and initiate approved refunds within 5 business days. Refunds go through Razorpay to the original payment method; your bank/payment provider controls final settlement timing. A refunded subscription may lose its corresponding paid access after review, without cancelling unrelated paid periods.

Questions? support@revqr.tech